Customer & Sales Coordinator

Handle incoming calls;

• Schedule, follow up and reconfirm appointments;

• Maintain contact with employees to ensure a proper work flow and that client matters are well addressed;

• Handle client payments;

• Manage, organize, and update relevant data;

• Provide, and ensure remarkable customer service is provided, to clients;

• Perform/monitor opening and closing duties;

• Report any concern/setback/complaint from both clients and employees to the Branch Manager;

• Perform routine outbound calls for appointment confirmations, client follow-ups, and sales conversion;

• Proactively prevent client dormancy by ensuring timely booking and utilization of purchased treatment plans and packages;

Bachelor’s Degree or equivalent in Health Management, Public Health, or a Paramedical field;

b. 3 to 5 years’ experience in the field. Physical Requirements

• Able to travel to different locations based on business needs;

• Travel in any Company branches whenever necessary;

• Time flexibility depending on the business needs.